As a company, we are deeply devoted to your experience. That’s why we’re dedicated to providing you with the best service, the highest quality equipment, fun merchandise, and extraordinary coffees.

But it doesn’t stop there—we also want to make sure that you’re as satisfied with your purchase as possible. We want you to have every reason to come back again and again.

Here’s how it works:

If you’re dissatisfied with your order in any way within 30 days of your purchase, don’t hesitate to reach out to our us at brickhouse. Please note that we will not accept returns on grinders, kettles, or anything that has been used.